Everything you need to manage your carwash operations with complete visibility and control.
Capture every wash with speed and accuracy
Quick transaction entry with customer, vehicle, and product selection. Real-time status tracking through each wash stage.
Point your phone at a vehicle's rear to read the plate, make, and model with AI vision. Instantly search for existing customers or pre-fill details when adding new ones.
Find existing customers instantly by name, phone, or registration — or scan a plate to search. Create new profiles on the spot.
Track customer vehicles with make, model, and registration. Scan to add new vehicles, manage history, and mark sold vehicles.
Record cash, card, account, and redemption payments. Track every transaction method for accurate reconciliation.
Bill fleet customers, dealerships, and corporate clients on account. Capture washes now, send branded statements with PDF and email later.
Generate secure WhatsApp-shareable tip links with PayFast integration. Staff get tips directly.
Collect 5-star service ratings after each wash. Monitor service quality in real-time.
Track vehicles in the queue and monitor wash progress in real-time. Know exactly where each vehicle is in the process.
Each wash generates a unique 4-digit code sent to the customer via WhatsApp, SMS, and push. Staff verify the code before handing over keys — preventing vehicle theft and wrong-car handovers.
The system detects when the same vehicle has already been captured today. Staff see the time of the existing wash and must confirm before proceeding — no more accidental double charges.
Photograph vehicles, rugs, or items from the 3-dot menu. Photos are linked to the sale for reference anytime.
Create products with a custom name and price at capture time for ad-hoc services or once-off items.
Compare CCTV vehicle counts against recorded transactions. Flag discrepancies and investigate potential revenue leakage.
Real-time visibility into your operations
Key metrics at a glance: total sales, average transaction value, customer count, and venue performance.
Visual revenue tracking over time. Identify trends and patterns in your business.
See which services sell best. Analyze product mix and optimize your offerings.
Real-time rating card showing service quality across all locations.
Track new vs returning customers, average visits, and retention rate. Segment customers by visit frequency.
Identify busiest hours and days of the week. Optimize staffing based on actual traffic patterns.
See your top 10 wash packages by volume with revenue breakdown. Know what services drive your business.
Track weekly average spend per wash. Measure the impact of upselling and pricing changes.
Comprehensive reports for complete oversight
Complete transaction history with date filters, payment method breakdown, sale items, and tips reporting.
Daily openings and cashups, cash handling summaries, float tracking, expenses, and wages distribution.
Attendance records, staff shifts, clock-in/out tracking, and monthly attendance summaries.
Identify discrepancies between expected and actual totals. Spot issues before they become problems.
See your true Net profit: Sales minus daily expenses, overhead costs, and personnel. Negative values highlighted in red. Mobile summary shows Income, Expenses, and Net at a glance.
Build lasting customer relationships
Full customer records with contact info, search and filter, and profile management.
Track customer vehicles per location. View complete wash history per vehicle.
Track customer visits and rewards. Automated free wash redemption for loyal customers. See loyalty status at a glance in customer lists.
Monitor visit frequency and identify at-risk customers. Segment by active/inactive status.
View your top 100 customers ranked by visits and spend. Identify and reward your most valuable customers.
Set up fleet customers, dealerships, and corporate clients with dedicated credit accounts. Manage account balances and wash-on-account seamlessly.
Set and enforce credit limits per customer account. Operators are warned when accounts approach or exceed their limit.
Generate and send branded invoices to account customers via email. Track outstanding balances and payment history.
Accept payments against customer accounts to top up their balance. Record cash, card, or EFT payments with full audit trail.
Let customers book ahead, reduce wait times
Customers book wash time slots online via your branded entity page or QR code. Choose which products are bookable and set optional booking prices.
Set opening and closing times for each day of the week. Closed days show no slots. Customers only see available times.
Push notifications and emails to staff on new bookings. SMS and push to customers on confirmation, cancellation, and no-shows. All SMS logged for billing.
Today's bookings appear in the Wash Station grouped by time slot. Tap 'Start' to open the Capture Wash flow pre-filled with booking details. View all upcoming bookings from the overflow menu.
Each entity gets a public page where new customers register and existing customers access their account via SMS. Download a QR code from settings to print and display.
Same vehicle can't be booked twice for the same slot. SMS rate limiting prevents abuse. Missed bookings auto-expire as no-shows.
Complete control over daily cash flow
Record opening float and starting cash positions. Set up each day with accountability.
Complete end-of-day reconciliation. Track cash, card totals, expenses, wages, and float.
AI reviews every cashup before closing. Flags missing payouts, unexplained variances, and note contradictions. Shows a balancing summary and verdict — fix issues before they become problems.
Match system totals against actual payments. Verify cash and card transactions.
Track declared vs. system-recorded tips. Complete transparency on tip handling.
Generate branded account statements for fleet and dealer customers. Add banking details and payment terms. Download as PDF or email directly.
Record monthly overheads like rent, electricity, insurance, and utilities. Track all business costs in one place. See true profitability with expenses factored into your Net profit calculation.
Capture receipts and slips for expenses and payouts. Vendor, amount, and date are read from the image automatically. Have an audit-ready profitability report with supporting documents in minutes.
Flag products like rug washes as deferred payment. Unpaid sales for these products won't require OTP approval at cash-up, while still showing in the summary.
Optional staff tracking per location
Manage employee records with contact details and assignment to locations.
Real-time clock-in/clock-out. Track who's working and when.
Track staff shifts and schedules. Generate attendance documentation.
Automatic work hours tracking and monthly summaries.
Scale from one location to many
Manage multiple carwash locations from one account. Configure settings per location.
Organize locations into franchise groups. Assign group administrators.
4-tier permission system: System Admin, Group Admin, Entity Admin, and Staff roles.
Enable/disable personnel tracking, tips, ratings, and other features per location.
Works where your team works
Install on any device like a native app. Works on mobile, tablet, and desktop.
Send wash completion notifications with your carwash name prominently displayed. Includes rating links and tip requests.
Secure payment processing for tips. Staff receive tips directly to their accounts.
Instant push notifications for start of day, end of day, low customer ratings, voids, returns, unpaid sales, and service bottlenecks — even when the app is in the background. Just enable notifications when prompted. Plus automated email reports and alerts.
Enterprise-grade data protection
Database-level data isolation. Each location only sees their own data.
Complete data separation between organizations. Your data stays yours.
JWT token validation, session management, and protected routes.
Users only access features appropriate to their role. No unauthorised access.
Get started with WashBase and see the difference complete visibility makes.