Every tool in WashBase, in one list. From the first wash of the day to automated books.
Every wash captured, in a few taps
Pick the customer, vehicle and products in a few taps. Each wash is tracked stage by stage until collection.
Point your phone at the back of the car or the licence disc in the windscreen. The registration, make, body type and VIN are read for you. Find the customer straight away, or fill in a new one.
Find a customer by name, phone or registration as you type, or scan the plate. Add a new customer on the spot.
Each car with its make, model, body type and registration. Scan the car or its licence disc to add it, see its wash history, and mark it sold.
Cash, card, online, account and loyalty redemptions, each recorded so the cash-up adds up.
Fleets, dealerships and companies wash on account. Capture the wash now and send a branded statement by PDF or email later.
Send a tip link by WhatsApp. Customers tip from their phone and it lands in your takings as tips: money you hold for your staff, never income or an expense. Pay it out at cash-up or whenever suits you.
Customers rate each wash out of 5. A low rating reaches your phone straight away.
Anyone who rates you 4 or 5 stars gets a one-tap button to review you on Google, which helps you rank on Maps and Search. Lower ratings stay with your team. Reviews that reach Google come back into WashBase to be answered.
Connect your Google Business Profile and every new review lands in WashBase, with a reply already written for what that customer actually said. 4 and 5 star reviews can be answered automatically. Anything lower waits for you, with a draft ready to send. Your reply posts straight to Google, so nobody has to remember to go and do it.
See every car in the queue and where it is in the wash, from arrival to collection.
Each wash generates a unique 4-digit code sent to the customer via WhatsApp, SMS, and push. Staff verify the code before handing over keys, which prevents vehicle theft and wrong-car handovers.
Staff tick through your checklist (rims, windscreen, door jambs) before a wash can be marked complete. The customer is only notified once it is done.
If a car was already captured today, staff see the time of that wash and must confirm before charging it again.
Photograph damage, carpets or loose items before the wash starts, from the Wash Station menu. The photos stay on the sale as proof of the car's condition.
Name and price a once-off service at capture, without adding it to your product list.
Save any capture as an estimate for valets or big jobs. Recall estimates later, edit them, send to the customer, and convert to a sale with one tap on the payment method.
A camera at the bay reads every car that comes in and checks it against your sales. A car with no sale becomes a red flag with a photo and the time, and only an admin can resolve it. Uses your own number plate camera, about R2,500 each.
Know what you have, what you sold, and what to order
Link retail products to inventory items so every sale deducts stock automatically. See live quantities on the Quick Sale and Capture Wash tiles.
Send purchase orders to suppliers, receive the delivery against the order, and rate each supplier.
Each count is counted, signed and reviewed by name. Differences post as stock movements, and every count stays on file.
The overview flags items at or below their reorder level so you can reorder before you run out.
Chemicals, consumables and forecourt stock tracked next to your retail products, by category and supplier.
See total stock value at cost, recent movements, and a complete movement history with references to orders, stock takes, and sales.
Your numbers, live through the day
Sales, average wash value, customers and how each site is doing, on one screen.
Cash and card for the open day or shift update with every wash, next to the float, pay-ins and payouts. You know where the till should be at any hour, for every branch, from anywhere.
Revenue over time, so you see the good months and the slow ones.
Which services sell best, and what each one brings in.
Your average customer rating for every site, updated with each new rating.
Track new vs returning customers, average visits, and retention rate. Segment customers by visit frequency.
Your busiest hours and days, so staff and stock follow the cars.
Your 10 most popular packages by volume, with the revenue each brings in.
Average spend per wash, week by week. See whether upselling and price changes work.
A 7-day weather outlook graded for wash demand, plus predicted daily sales and wash counts from your own trading history. Plan staff and stock around the rain before it arrives.
Every report your car wash and your accountant need
Every sale with its items, payment method and tips, for any date range.
Every opening and cash-up, with cash handling, float, expenses and wages.
Hours, days, tips and what each person earned for any date range, with Mark as paid for staff you pay outside payroll. Includes wash counts per staff member when wash attribution is enabled.
Staff are usually a car wash's biggest cost. The Staffing report tells you in one line whether you carry more people than your cars need, what matching the team to each day could have saved a month, and where it happens: which weekdays, which weather, and how you compare with car washes your size.
Where the cash-up did not match what was expected, day by day.
Sales minus daily expenses, overheads and staff cost. Losses show in red, and your phone shows income, expenses and net profit at a glance.
Every sale, expense, wage and settlement posts to a real double-entry ledger the moment it happens. Trial balance, profit and loss, and balance sheet come out of the same set of books, and you can drill from any figure into the transactions behind it. Post opening balances and manual journals for corrections and year-end. In beta: VAT returns, cash flow, ageing and CSV export are still to come.
Record a cash advance to a staff member against their wages, and see what is still owed. Advances carry forward and are settled off the next payout, so the money that left the till is accounted for instead of remembered.
Run a morning and an afternoon shift with their own float, cash-up and staff, each reconciled on its own, with the day still adding up as one.
Know your customers and bring them back
Every customer with their contact details, cars and history, searchable in seconds.
Every wash each car has had, at each of your sites.
Reward customers with stamps, points, or both. Stamps earn a free wash after a set number of paid washes. Points accrue per rand spent and can cover line items or money off. Set the rules per site, with expiry and exceptions per product or customer.
Send one-off or automatic SMS and push campaigns to customers who have gone quiet. Target by activity, attach offers like a free add-on, percentage discount, or fixed amount off, and see reach, returned customers, return rate, and redemptions.
Customers can share their birthday at signup or in their profile. On the day, WashBase automatically allocates an offer and messages them by SMS, push, or both, once a year, with no manual sending required.
See how often customers come back and who is starting to drift away.
Your top 100 customers by visits and spend, so you know who to look after.
Fleets, dealerships and companies get their own credit account. Their washes go on account and the balance is always up to date.
Set and enforce credit limits per customer account. Operators are warned when accounts approach or exceed their limit.
Branded invoices emailed to account customers, with what they owe and what they have paid.
Take a cash, card or EFT payment to top up an account. Every payment stays on record.
Customers book ahead, so the bay stays full
Customers book a slot from your car wash page or QR code. You choose which products can be booked, and at what price.
Set opening and closing times for each day of the week. Closed days show no slots. Customers only see available times.
Push notifications and emails to staff on new bookings. SMS and push to customers on confirmation, cancellation, and no-shows. All SMS logged for billing.
Today's bookings appear in the Wash Station grouped by time slot. Tap 'Start' to open the Capture Wash flow pre-filled with booking details. View all upcoming bookings from the overflow menu.
Each car wash gets a public page where new customers sign up and regulars open their account by SMS. Print the QR code from settings and put it on the counter.
Same vehicle can't be booked twice for the same slot. SMS rate limiting prevents abuse. Missed bookings auto-expire as no-shows.
For car washes that go to the customer
Customers choose at the car wash or at their address. Mobile-only car washes skip the question.
Customers add every car, each with its own services. The team does them one after the other.
Each service has a time. Only start times that fit the whole visit, plus your gap between bookings, are offered.
Worked out from the driving distance. Free up to the distance you choose, then a rate per km. Added to the sale.
Each team does one visit at a time. Add a second team and two visits can run at once.
Saved for the next booking, with gate codes and notes. Bookings open the address in Google Maps.
Every rand in and out, matched every day
Customers pay your shared invoices, estimates and account statements from their phone using bank transfer, Capitec Pay, card, Apple Pay or Google Pay. At the counter, show a QR code and they pay on their own phone. Payments are recorded automatically and settle into your own bank account.
Record the float and starting cash, so every day starts from a known number.
Close every day with a proper cash-up: cash, card totals, expenses, wages and float, checked against the sales.
AI reviews every cashup before closing. Flags missing payouts, unexplained variances, and note contradictions. Shows a balancing summary and a verdict, so problems are fixed before the day closes.
Check what WashBase recorded against the cash in the till and your card machine totals.
Tips declared by staff next to tips recorded on sales, so tip money is accounted for.
Generate branded account statements for fleet and dealer customers. Add banking details and payment terms. Download as PDF or email directly.
Record rent, electricity, insurance and other monthly overheads. They come off your net profit, so you see what the business really keeps.
Capture receipts and slips for expenses and payouts. Vendor, amount, and date are read from the image automatically. Every expense keeps its slip, ready for your accountant.
Flag products like rug washes as deferred payment. Unpaid sales for these products won't require OTP approval at cash-up, while still showing in the summary.
Who worked, when, and what they cost
Employee records with contact details, pay rates, banking details and assignment to locations.
Staff clock in and out with their face. Each clock-in is saved with a photo and the time, and the hours fill in the cash-up for the manager to confirm.
WashBase reads your sales history and the weather forecast, works out how many staff each of the next 14 days needs, and fills the schedule for you, sharing days fairly and favouring the people who turn up. Fewer hands on a rainy Tuesday, a full team for a sunny Saturday. You approve every change, then print it for the staff room.
Show-up rate, missed days and extra days for every person over any period, least reliable first. Put your reliable people on the busy days, and have the hard conversations with the numbers in hand.
Hours are recorded at every cash-up, with clock-in photos as evidence. They roll into daily wage costs and advances, so you see what staff cost you every day, not only on payday.
Assign the staff who worked on each wash directly from the Wash Station. Wash counts roll into monthly personnel reports so you can measure output per employee and use it as a performance indicator for bonuses.
Store ID copies, employment contracts, disciplinary records, and other HR documents directly against a staff member's record. Upload photos or files from any staff profile.
From cash-up hours to payslips and SARS figures, with no spreadsheet
The hours are already in your cash-ups, so nobody retypes them. Sunday and public holiday rates are applied, salaried staff get their fixed amount, and an hour is never paid twice. Weekly, fortnightly or monthly.
Worked out for you on every payslip, so you stay right with SARS without doing the sums. Year-to-date mode stops a busy month overtaxing staff whose hours swing. Advances come off automatically.
Every person gets a proper payslip with year-to-date totals, on their phone by SMS, the kind they need for a bank account or a loan. Or print them all from one PDF.
Upload one FNB file and everyone is paid, or use the payment sheet at any bank. Your EMP201 figures are ready each month, and the payment lands in your books.
Year-end without the scramble: the IRP5 and IT3(a) file your accountant imports into e@syFile, and the monthly UIF declaration for uFiling. Anyone missing details is named before you submit.
Money back you may not know you are owed. WashBase works out the ETI for staff aged 18 to 29, carries any excess forward, and tells you who did not qualify and why.
Annual, sick and family responsibility leave worked out to the BCEA from the days actually worked, so you always know what each person is owed. Paid leave is paid on the pay run.
When someone leaves, their final pay includes the leave they are owed, done by the book. Start part way through the tax year and still get complete IRP5s, and reopen the latest pay run to fix a mistake.
WashBase makes every file. You pay staff through your bank and upload to SARS and uFiling yourself. Pension, medical aid and commission are not worked out.
From one car wash to many
Every car wash under one login, each with its own settings.
Put your branches in a group and give a group admin access to all of them.
One product catalog for the whole group with a default price per item. Branches keep their own price where it differs, and head office sees every override in a single pricing matrix. Contract prices for account customers follow them to any branch. Changes apply to tills immediately.
A fleet or corporate customer washes at any branch in the group and gets one bill from head office instead of one from each branch. The credit limit applies across the whole account, not one limit per site, and every job records the branch that did the work.
Head office pays every branch from one sheet, pre-filled with what each is owed and its agreed handling fee. Pay in full or in part, with the balance carrying like any running account. Branches see exactly which jobs each payment covered and confirm when the money lands, and both sides post to the books automatically.
Choose what each person sees: group admins, branch admins and staff. Staff start with the Wash Station only.
Switch staff tracking, tips, ratings and other features on or off for each site.
Works where your team works
Installs from the browser on any phone, tablet or computer. No app store needed.
Customers get a message in your car wash's name when their car is ready, with a rating link and a tip link.
Card, bank transfer, Capitec Pay, Apple Pay and Google Pay, settling into your own bank account through your own Paystack subaccount. No merchant application of your own to fill in.
Print a receipt at the counter the moment a sale is paid, or on demand. Works with Epson Server Direct Print receipt printers over your own network, with no driver to install and no cable to the till.
An AI assistant built into the app that answers questions about how WashBase works, from the help content, in the context of the screen you are on. When it cannot answer it hands the question to a person.
Instant push notifications for start of day, end of day, low customer ratings, voids, returns, unpaid sales, and service bottlenecks, even when the app is in the background. Turn on notifications when asked. Reports and alerts also come by email.
Your data stays yours
People only see the sites they are given access to. The database itself enforces it.
Your business's data is kept fully separate from every other WashBase customer.
Every request is checked against the signed-in user.
People only reach the screens their role allows.
Book a demo. We load your products so you see your own Wash Station.